Employment opportunities

Reports to: Application Manager

Location: Bridgend, UK

Role description

The Application Specialist will work as a key part of the technical marketing team to develop, optimize and evaluate applications to showcase the capabilities of our portfolio of instrumentation across a wide range of markets. The application specialist is a vital link between product development and product marketing responsible for generating data used in marketing material and feeding back important market developments and opportunities into future generations of products.

Primary responsibilities

The role involves, but is not limited to, the following responsibilities:

• Develop & execute application work plans to showcase the portfolio our products for marketing collateral and sales support.
• Maintain and troubleshoot laboratory instrumentation including third party GC–MS.
• Work alongside the product development team to evaluate new product developments and generate proof statements for new product introduction.
• Work alongside market development team to assess/demonstrate the application of our products to new market areas.
• To write a variety of reports and application documentation following method development work from concise “Application Briefing Notes” to fully referenced papers for peer-review journals.
• Continuously develop and maintain knowledge of competitor’s products and applications that are relevant to projects in development.
• Provide technical support and training to commercial teams including customer demonstrations and presentations, training for sales and product specialists on new applications and support application development with key customers.
• To qualify customer requirements and demonstrate a solution to meet them.
• To be fully conversant with all technical aspects of the product portfolio and therefore support and assist the sales/distribution channels to closing orders

The role is based in our Headquarters in South Wales, UK, however there will be the requirement for occasional business travel (including overseas) to conferences, customer sites and Markes' subsidiary offices

This role description in no way states or implies that these are the only duties to be performed by employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job‐related duties requested by any person authorised to give instructions or assignments

Knowledge/skills/experience/qualifications

The successful candidate will have:

• Have a degree or higher degree (or equivalent) in analytical chemistry or a similar discipline.
• Have a solid theoretical understanding of chromatography and hands-on experience of GC (or HPLC) and mass spectrometry with 3+ years’ experience is essential.
• Have experience in application development and be meticulous in documenting the process.
• Experience with a range of GC sample introduction techniques would be highly beneficial including thermal desorption, pyrolysis, SPME, headspace and purge and trap, as well as use of tandem mass spectrometry and common selective detectors.
• Have a proven logical approach to, and interest in, problem solving and a meticulous attention to detail in both laboratory work and written reporting.
• Demonstrate the ability to analyse complex systems or processes and explain them clearly and concisely.
• Be articulate in both written and verbal communications with excellent presentation skills.
• Be able to follow procedures but also be capable of “thinking on your feet” and exhibiting proactive behaviour.