Employment opportunities

Reports to: Engineering Manager

Location: Bridgend, UK

Role description

The Senior Applications Software Engineer is part of a multi-disciplined Engineering team dealing with both new product development, improvements, and updates to an existing product range.
The role involves the design and implementation of user facing application software architecture; coordinating the application development lifecycle from conception through to product release; and supporting the applications, engineering, operations, sales and support teams with the development and maintenance of existing software products.

Primary responsibilities

Software architecture, design, and implementation.

• Gathering requirements.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Development of software paradigms that promote ease of future development, code reusability and leverage of the existing code base.
• Production of architecture, design solutions and test plans based on detail specification requirements.
• Implementation and release of software solutions in accordance with coding standards and version control.
• Preliminary testing of software
• Documenting implementation of new software.
• Supporting technical staff when building, deploying, configuring, and supporting customer systems
• Investigate, analyse, and make recommendations regarding technology improvements, upgrades and modifications.
• Respond promptly and professionally to bug reports.
• Adapt and respond to new emerging technologies that impact or integrate with our systems, expected to learn these technologies very quickly and resolve any problems involved in integrating new technologies with our systems.

Co-ordination of application development

• Scoping of software development requirements and resource.
• Allocation and control of development resources.
• Establishing and running build schedule to synchronize with the test team.
• Liaising and supervising out-sourced resources.
• Lead, supervise and mentor other team members.
• Improve working practices to improve departmental performance.

Cross departmental support

• Analysis and diagnosis of reported issues and formulation of a plan of action.
• Implementation of issue resolution plans.
• Technical support and training to other technical and non-technical groups.
• Rapid development of proof-of-concept applications and prototypes to assist novel algorithm development and support niche requirements.

This role description in no way states or implies that these are the only duties to be performed by employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job‐related duties requested by any person authorised to give instructions or assignments

Knowledge/skills/experience/qualifications

The successful candidate will have:

• A Degree level qualification in relevant software related field.
• Experience developing application software using C# and/or managed C++.
• Experience with Microsoft .NET technologies.
• Experience with unmanaged C/C++
• Experience applications architecture and OO design
• DirectX development experience with Direct3D.
• User interface design experience
• Experience of TCP/IP communications
• XML

Additional/Desirable

• MatLab development experience
• Embedded software development
• Experience with version control systems (SVN or similar)
• Unified Modelling Language
• Experience of chromatographic data systems

Schauenburg Analytics Group is looking for talented and driven individuals, looking to get more out of their career than routine laboratory analysis. 

Whilst a grounding in analytical technologies is advantageous for this role, hands-on laboratory experience is not essential as a recent graduate’s experience is likely to be limited.  But the candidate must have the right mindset and a drive to succeed. We will provide the training and support needed to develop a career within a technical sales position.

We are looking for graduates who are capable of “thinking on their feet”, have an enquiring mind, and can pro-actively look for ways to improve both themselves and the project or task they are working on. 

This graduate opportunity is on the career pathway of our commercial sales team, with the objective of development as part of our pre-sales team.

First-year responsibilities

In your first year you will undertake training in our analytical technologies at our Bridgend Headquarters.

• Gaining knowledge and experience across the full product portfolio from Group companies, Markes International & SepSolve Analytical.
• Working as part of the sales support team to provide pre-sales technical support to new/potential customers.
• Participate in prospecting activities and customer outreach to identify new business opportunities.
• Undertake regular customer outreach activities to build and maintain our customer relationships, gather feedback, and identify new business opportunities.
• Supporting wider sales activities in conjunction with field sales team, product specialists, and our global network of distributors.

Second-year responsibilities

In your second year you will undergo further training on our range of analytical instrumentation including thermal desorption, multi-mode extraction & enrichment platform, GCxGC, and time-of-flight mass spectrometry as well as our range of other accessories. During this second year of the program, there is the scope to focus in more detail on different elements of the technical sales process, which will be driven by your development and progress during the first phase of training.

During this year, activities will be guided by the specific area of focus, but could include:

• Independently act as initial point of contact for customers via company webchat, telephone, and email channels.
• Prepare and pro-actively follow-up of quotations to both customers and distribution channels
• Build on your problem-solving skills and develop your analytical knowledge as you respond to a wide variety of customer requests, and develop your relationship with our customers.
• Undertake pre-sales support activities alongside our direct field-sales team and regional sales managers, including opportunities for on-site customer visits or events.
• Support customer training activities such as user meetings, technical workshops.
• Continue your training and development through a variety of channels including structured classes, online training and mentoring.

Occasional travel may be required as part of this role which will be predominantly in the UK and accompanied by our field sales or market development specialists.  As a global organisation, our team supports colleagues & customers across Europe and the rest of the world, therefore opportunities for international travel may be possible, as experience is gained.

All our teams work closely together to ensure that we deliver high quality technical innovations for our customers and your experience and feedback from customer engagement will have an influence on our future products.

What we offer

• Dynamic, independent, and varied role away from the routine lab analyst pathway with excellent career progression for the right candidates – we have a track record of promotion from within.
• Attractive starting salary with ongoing reviews as you take on more responsibility and progress your career
• Structured training and personal development plan during your career with us
• 24 days holiday plus bank holidays
• Health cash plan for routine healthcare for example optical, dental, physiotherapy etc. Also includes wellbeing & counselling services.
• Cash & discount rewards scheme, free refreshments & fruit on site, salary sacrifice scheme including electric vehicle scheme & cycle-to-work.
• Brand new HQ building including state-of-the-art technology laboratories, spacious offices and seminar suite, with free on-site parking including EV chargers.
• Friendly, meritocratic culture, with an excellent reputation for internal staff development and low staff turnover rates.

What you’ll bring

• Degree (or equivalent) in Chemistry or a related discipline.
• General understanding of chromatography.
• Hands-on laboratory experience would be advantageous but not essential. This could be gained either during lab work as a student (e.g., work experience, final year project, placement year etc.) or in post graduate employment.
• Commercial awareness. Candidates with previous commercial or customer-oriented experience could bring valuable experience to the team.
• Excellent communication skills are a must – you will be comfortable with verbal, video and written communication technologies across all media, tech-savvy, and with clear experience using Microsoft platform products.
• Additional foreign languages skills are advantageous.

Schauenburg Analytics Group is looking for talented and driven individuals, looking to develop their commercial skills within a fast-paced, market leading organization.

Whilst we are a company specializing in technical innovations, we have a requirement for commercially minded individuals to develop our customer network and contribute to growing the business.  The candidate must have the right mindset and a drive to succeed, in return we will provide the training and support needed to develop a career within a technical sales position.

We are looking for graduates who are capable of “thinking on their feet”, have an enquiring mind, and can pro-actively look for ways to improve both themselves and the project or task they are working on.  We are also seeking a German speaker who can support our activities within the DACH region and act as a liaison with our local office in Offenbach am Main, Germany.

This graduate opportunity is on the career pathway of our commercial sales team, with the objective of development as part of our technical sales support team.

First-year responsibilities

In your first year you will undertake training in our analytical technologies at our Bridgend Headquarters.

• Gaining knowledge and experience across the full product portfolio from Group companies, Markes International & SepSolve Analytical.
• Working as part of the sales support team to provide pre-sales support to new/potential customers.
• Participate in prospecting activities and customer outreach to identify new business opportunities.
• Undertake regular customer outreach activities to build and maintain our customer relationships, gather feedback, and identify new business opportunities.
• Supporting wider sales activities in conjunction with field sales team, product specialists, and our global network of distributors.

Second-year responsibilities

In your second year you will undergo further training on our range of analytical instrumentation including thermal desorption, multi-mode extraction & enrichment platform, GCxGC, and time-of-flight mass spectrometry as well as our range of other accessories.  During this second year of the program, there is the scope to focus in more detail on different elements of the technical sales process, which will be driven by your development and progress during the first phase of training.

During this year, activities will be guided by the specific area of focus, but could include:

• Independently act as initial point of contact for customers via company webchat, telephone, and email channels.
• Prepare and pro-actively follow-up of quotations to both customers and distribution channels
• Build on your problem-solving skills and develop your analytical knowledge as you respond to a wide variety of customer requests, and develop your relationship with our customers.
• Undertake pre-sales support activities alongside our direct field-sales team and regional sales managers, including opportunities for on-site customer visits or events.
• Support customer training activities such as user meetings, technical workshops.
• Continue your training and development through a variety of channels including structured classes, online training and mentoring.

Occasional travel may be required as part of this role which will be predominantly in the UK and accompanied by our field sales or market development specialists.  As a global organisation, our team supports colleagues & customers across Europe and the rest of the world, therefore opportunities for international travel may be possible, as experience is gained.

All our teams work closely together to ensure that we deliver high quality technical innovations for our customers and your experience and feedback from customer engagement will have an influence on our future products.

What we offer

• Dynamic, independent, and varied role away from the routine lab analyst pathway with excellent career progression for the right candidates – we have a track record of promotion from within.
• Attractive starting salary with ongoing reviews as you take on more responsibility and progress your career
• Structured training and personal development plan during your career with us
• 24 days holiday plus bank holidays
• Health cash plan for routine healthcare for example optical, dental, physiotherapy etc. Also includes wellbeing & counselling services.
• Cash & discount rewards scheme, free refreshments & fruit on site, salary sacrifice scheme including electric vehicle scheme & cycle-to-work.
• Brand new HQ building including state-of-the-art technology laboratories, spacious offices and seminar suite, with free on-site parking including EV chargers.
• Friendly, meritocratic culture, with an excellent reputation for internal staff development and low staff turnover rates.

What you’ll bring

• Degree (or equivalent) qualification. Business or Scientific degree/qualifications would be advantageous.
• Fluent German speaker - additional languages would also be advantageous.
• Technical background would be advantageous but not essential. A desire to learn about our technologies and share these with our customer base is a key requirement of the role.
• Commercial awareness. Candidates with previous commercial or customer-oriented experience could bring valuable experience to the team.
• Excellent communication skills are a must – you will be comfortable with verbal, video and written communication technologies across all media, tech-savvy, and with clear experience using Microsoft platform products.